SHIPPING & RETURNS

SHIPPING POLICY

We offer FREE SHIPPING for orders over HK$500 via SF Express. Orders that are under HK$500 will be charged a flat rate of HK$30. Orders will be processed within 3 days of the order date.  

RETURN & EXCHANGE POLICY

We offer a 14 day return and exchange policy, items must still have original tags, receipt and packaging in order for returns and exchanges to be accepted. Shipping costs will be incurred by the customer.  If the item is out of stock we will offer a full refund in exchange. 

An email will be sent out once returns/exchanges are processed with a new SF Express tracking number.  Please allow 3 - 4 weeks for refunds to be made. If you have any questions regarding your order please contact us at contact@flowwithmehk.com

or WhatsApp us at 5446 1023  (We will respond within 24 hrs)

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